Comments on: Find Your Best Employees via Your Best Customers http://www.360connext.com/find-your-best-employees-via-your-best-customers/?utm_source=rss&utm_medium=rss&utm_campaign=find-your-best-employees-via-your-best-customers Specializing in employee engagement, customer communications and channel-specific connections like social media. Sat, 04 Feb 2012 03:15:29 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: 3 Persistent Myths About Social Media | 360Connexthttp://www.360connext.com/find-your-best-employees-via-your-best-customers/comment-page-1/#comment-15612 3 Persistent Myths About Social Media | 360Connext Thu, 16 Jun 2011 03:36:15 +0000 http://www.360connext.com/?p=598#comment-15612 [...] I preach from my soap box (as most people know) about customer experience. Social media has bridged the gap between customer and company in ways that have transformed the overall experience. This, my [...] [...] I preach from my soap box (as most people know) about customer experience. Social media has bridged the gap between customer and company in ways that have transformed the overall experience. This, my [...]

]]> By: Helping Job Seekers When You’re Not Hiring | 360Connexthttp://www.360connext.com/find-your-best-employees-via-your-best-customers/comment-page-1/#comment-7620 Helping Job Seekers When You’re Not Hiring | 360Connext Mon, 21 Feb 2011 22:06:09 +0000 http://www.360connext.com/?p=598#comment-7620 [...] seekers see that and understand I probably have connections to where they’re applying. Some hiring people see that and understand I know smart people who are looking.But some days are busier than others, [...] [...] seekers see that and understand I probably have connections to where they’re applying. Some hiring people see that and understand I know smart people who are looking.But some days are busier than others, [...]

]]> By: Investing in the Customer Experience Bank | 360Connexthttp://www.360connext.com/find-your-best-employees-via-your-best-customers/comment-page-1/#comment-5697 Investing in the Customer Experience Bank | 360Connext Thu, 06 Jan 2011 18:15:35 +0000 http://www.360connext.com/?p=598#comment-5697 [...] unconditionally THANK your customers. A good example from a local store I’ve written about before is here: Simple, yet personal and thoughtful. No sales pitch, no begging, just a nice, thoughtful [...] [...] unconditionally THANK your customers. A good example from a local store I’ve written about before is here: Simple, yet personal and thoughtful. No sales pitch, no begging, just a nice, thoughtful [...]

]]> By: Jeannie Waltershttp://www.360connext.com/find-your-best-employees-via-your-best-customers/comment-page-1/#comment-1068 Jeannie Walters Thu, 15 Jul 2010 20:30:52 +0000 http://www.360connext.com/?p=598#comment-1068 Hi Jayne & Heidi - I'm not surprised your loyal fans are doing their best to find you good folks. Thanks for stopping by the blog! See you soon. :) Jeannie Hi Jayne & Heidi -
I’m not surprised your loyal fans are doing their best to find you good folks. Thanks for stopping by the blog! See you soon. :)
Jeannie

]]> By: Jayne Ertel and Heidi Vancehttp://www.360connext.com/find-your-best-employees-via-your-best-customers/comment-page-1/#comment-1063 Jayne Ertel and Heidi Vance Thu, 15 Jul 2010 19:10:32 +0000 http://www.360connext.com/?p=598#comment-1063 Jeannie-Thanks SO much for featuring our most recent email in your blog. We have had success already generating leads for trusted practioners referred by our customers. In addition, customers are now aware that we are growing in our spa area--a positive detail in this economic climate.It's great seeing everyone else's comments too.Jayne and Heidi The Blondes Jeannie-

Thanks SO much for featuring our most recent email in your blog. We have had success already generating leads for trusted practioners referred by our customers. In addition, customers are now aware that we are growing in our spa area–a positive detail in this economic climate.

It’s great seeing everyone else’s comments too.

Jayne and Heidi
The Blondes

]]> By: Jeannie Waltershttp://www.360connext.com/find-your-best-employees-via-your-best-customers/comment-page-1/#comment-1060 Jeannie Walters Thu, 15 Jul 2010 16:21:39 +0000 http://www.360connext.com/?p=598#comment-1060 Beth - That's great to hear how approaching the best customers worked for the trade show - another great story! Thanks for the nice words, too. :) Beth – That’s great to hear how approaching the best customers worked for the trade show – another great story! Thanks for the nice words, too. :)

]]> By: Beth Kirshenberghttp://www.360connext.com/find-your-best-employees-via-your-best-customers/comment-page-1/#comment-1059 Beth Kirshenberg Thu, 15 Jul 2010 16:11:50 +0000 http://www.360connext.com/?p=598#comment-1059 Jeannie,I couldn't agree with you more! My current client used this approach recently to gain new traffic and interest during a trade show. It was a brilliant success! They love the product and services the company offered and shared it with others who in return came to the booth.Thanks so much for always knowing and sharing fantastic customer-centric, user-friendly and usability thoughts. Jeannie,

I couldn’t agree with you more! My current client used this approach recently to gain new traffic and interest during a trade show. It was a brilliant success! They love the product and services the company offered and shared it with others who in return came to the booth.

Thanks so much for always knowing and sharing fantastic customer-centric, user-friendly and usability thoughts.

]]> By: Jeannie Waltershttp://www.360connext.com/find-your-best-employees-via-your-best-customers/comment-page-1/#comment-1044 Jeannie Walters Wed, 14 Jul 2010 16:39:00 +0000 http://www.360connext.com/?p=598#comment-1044 Thanks, Chris. I was struck by the authenticity of this, too, knowing exactly who they are and the experience they create. Makes me want to help them, too! Thanks, Chris. I was struck by the authenticity of this, too, knowing exactly who they are and the experience they create. Makes me want to help them, too!

]]> By: Chris Baileyhttp://www.360connext.com/find-your-best-employees-via-your-best-customers/comment-page-1/#comment-1042 Chris Bailey Wed, 14 Jul 2010 15:08:02 +0000 http://www.360connext.com/?p=598#comment-1042 I love the approach. I see the company/brand and customer dynamic as a partnership, one where both sides want the other to succeed. What better way to deepen that partnership than by engaging your customers to help you be even more successful. And - as you note - the customer has a true whats-in-it-for-me incentive to help because it improves their future service experience.Excellent thoughts, Jeannie. I love the approach. I see the company/brand and customer dynamic as a partnership, one where both sides want the other to succeed. What better way to deepen that partnership than by engaging your customers to help you be even more successful. And – as you note – the customer has a true whats-in-it-for-me incentive to help because it improves their future service experience.

Excellent thoughts, Jeannie.

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