Archive for May, 2011
Defining The Customer Experience Starting Line
May 20th, 2011 by Jeannie Walters

The customer experience starts when it starts.

Customer Experience and LinkedIn
May 12th, 2011 by Jeannie Walters

LinkedIn impacts how customers see your company, and therefore the customer experience.

Talkable Ideas from WOMMA
May 11th, 2011 by Jeannie Walters

Word of mouth marketing is really about how to make your brand “talkable.”

What Does Success Mean To You?
May 9th, 2011 by Jeannie Walters

It’s not really balance at all, is it? It’s the shifting of tectonic plates. Every. Darn. Day.

Posted in Blog, Featured, Opinion
THE Lesson from SOBCon
May 6th, 2011 by Jeannie Walters

There are many lessons, but for me it boils down to one.

The Challenge and Opportunity of WOM Relevance
May 3rd, 2011 by Jeannie Walters

Osama. Dead. Our brave guys coming out of it safely.THAT was the conversation.